Terms and Conditions
This page specifies the terms and conditions and process of elearning development projects between Edge Learning and its regular clients where no other contract exists. It protects the rights of both parties involved in the project.
- The client will supply the required resources for Edge Learning to develop a storyboard or the client can develop their own storyboard using their own template or a template supplied here. Edge Learning will provide a quote for storyboard development.
- Once a Storyboard Purchase Order or Service Order is received, Edge Learning will develop a storyboard from supplied resources and submit to the client for approval.
- Upon approval, Edge Learning will issue a quote for the elearning course development based on the approved storyboard.
- Unless otherwise agreed, projects will be charged at 50% on commencement and 50% on completion.
- Once the Project Purchase Order or Service Order has been received from the client, Edge Learning will issue a commencement invoice and begin development.
- Edge Learning will develop a draft version of the course with AI voiceover placeholder. Edge Learning will issue a copy of the course for review to the client using the Articulate 360 or equivalent platform.
- The client will conduct a review of the draft version. The review may involve as many stakeholders as necessary, as determined by the client.
- Updates will be performed and any additions or changes that are outside the scope of the original storyboard will be charged.
- Once all changes have been made, Edge Learning will send the updated course to the client for the second review to determine all changes have been made correctly. Once the second review is complete and all corrections have been made, the client will sign off the Authority to Proceed form. Any additions or changes that are outside the scope of the original storyboard will be charged.
- Once the Authority to Proceed form is received by Edge Learning, the final voiceover will be recorded and the final course will be sent to the client for approval.
- The client will perform a final review of the course. Once the voiceover is confirmed as correct, the client will sign off on the Authority to Complete form.
- If necessary, an invoice will be issued for any out of scope changes.
- Once Edge Learning has received the Purchase Order or Service Order for any out of scope changes (if applicable) and the signed Authority to Complete form, Edge Learning will transfer the files to the client.
- Unless otherwise agreed, the following files will be issued for all completed projects:
- The source file (Storyline, Captivate, etc.)
- The SCORM file
- A storyboard (word document)