terms and conditions
This page specifies the terms and conditions and process of elearning development projects between Edge Learning and its regular clients where no other contract exists. It protects the rights of both parties involved in the project.
- If available, a storyboard or course outline will be supplied by the Client. A storyboard may be a powerpoint or similar presentation with presenters notes, a developed storyboard using the clients storyboard template or a developed storyboard using the Edge template that can be accessed here.
- If a storyboard is not available, Edge Learning will develop a storyboard from the available resources. This work will be charged at the hourly rate.
- Edge Learning will issue a quote for the elearning course development based on the approved storyboard.
- Acceptance of the quote indicates acceptance of the storyboard by the Client. Any work required due to subsequent changes to the storyboard will be charged at the hourly rate.
- Unless otherwise agreed, projects will be charged at 50% on commencement and 50% on completion.
- A draft course will be developed. Edge Learning will issue a copy of the course for review to the client using the Articulate 360 or equivalent platform.
- The client may undertake up to TWO (2) reviews of the draft course. Each review may involve as many stakeholders as necessary. No updates will be performed until Edge Learning receives confirmation from the client that the review is complete.
- Where more than TWO (2) reviews are required, the resulting work will be charged at the hourly rate.
- Once all reviews are complete and the course is ready for voiceover, Edge Learning will forward an Authority to Proceed form to the client for approval.
- On completion of the voiceover, the course will be issued to the client for ONE (1) final review. No updates will be performed until Edge Learning receives confirmation from the client that the review is complete.
- Where more than ONE (1) review is required, the resulting work will be charged at the hourly rate.
- On completion of the final review, Edge Learning will forward an Authority to Complete form to the client for approval.
- Once the authority to complete form has been completed, all files will be published and the link to the Sharepoint site will be forwarded to the client.
- Unless otherwise agreed, the following files will be issued for all completed projects:
- The source file (Storyline, Captivate, etc.)
- The SCORM file
- A storyboard (word document)
- Any subsequent work required will be billed at the hourly rate.
- Where extra work is required, Edge Learning will inform the client before the work is conducted.
- A final invoice for all extra work will be issued at the completion of the project along with a detailed record of tasks performed and time spent.